Park Bikes Support
Email: parkbikesupport@theparkatnj.com
Office Hours: Mon–Fri, 9:00 AM — 5:00 PM
General Inquiries:
For questions about The Park and other amenities, contact:
hello@theparkatnj.com
Connell Drive, Berkeley Heights, NJ 07922
theparkatnj.com
A: Yes — the app will ask for card details during registration for verification and to help ensure secure returns. You will not be charged unless the bike is not returned or returned damaged.
A: Park Bikes are designed for use within The Park only. Each bike is GPS-enabled, and leaving campus will result in additional charges to your account. Please keep your ride on campus to avoid fees.
A: Minimum age is 18 years old to operate a Park Bike
bike racks on campus.Rentals can be picked up or returned at any of the offered at The Park in Berkeley Heights, NJ. Bikes is a complimentary bike share program A: Park Bikes does not have a store front. Park
A: Report it in the app immediately — we’ll remove it from the system and service it soon.
A: Yes, all rentals must originate in the Park Bike App. It takes about a minute from the time you scan the code until you’re riding.
A: Enjoy rides throughout your visit; there is no time limit on your ride. However, we ask that you return your bike to a designated rack when not in use.
A: For your safety, Park Bikes can be ridden from dawn to dusk.
